Current Location: HOME >> Customer Service >> Service Hotline
Service hotline:40007-40008

Service hours::

   7*12 hours (8:00 am - 20:00 pm), all year round

Service items:

  1. Consulting service - you can fully understand our company's business including transportation price, transportation time limit, service outlets, value-added services, etc.
  2. Order service - you only need one phone call, you can easily complete the order, you can enjoy the delivery reservation and cargo follow-up service;
  3. Query service - After your goods are delivered, we will provide you with the tracking, inquiry and abnormal handling of the cargo status, so that you can keep abreast of the status of the goods and ensure that the goods can arrive safely and on time;
  4. Complaint handling – no matter what problems you encounter during transportation, we will actively deal with and solve them, and take your valuable suggestions as the source and basis for our service quality improvement;
  5. Voice Query - Through Self-Service Voice Query (IVR), you can query the goods you are shipping to find out the status and information of the goods in a timely and convenient manner.